Search
Request a quote
  • September, 2023

4* Or Are They?

  • By Val
35 Reviews

Star Travel Rating

3/5

Review type

Accommodation

Location

Date of travel

September, 2023

Product name

Staunton Sands Hotel

Product country

England

Product city

Devon

Travelled with

Couple

Reasons for trip

Relaxation/Wellness

Why do supposedly 4* hotels let you down when everything else is delightful?

Superb facilities, outstanding outlooks but the restaurant staff really needed to up their standards. The menu very limited in variation and substandard for supposedly quality meals. Restaurant Service was extremely poor; we had to continually suggest requirements e.g. “it would be nice if I had a soup spoon to use” some minutes after having it served.

Due to certain issues, at our request, breakfast was provided in our room each day and each day there were problems with missing items or food. And while we understand that time of day is probably a busy time it does not detract from the service that should have been given.

We had considered booking a Reservation for Christmas but unfortunately all the concerns raised at this visit were unacceptable for the prospect of a relaxed, enjoyable, festive atmosphere.

Val

Join the club

Become a member to receive exclusive benefits

Our community is the heart of Silver Travel Advisor, we love nothing more than sharing ideas, inspiration, hints and tips between us.

  • Exclusive holiday offers and discounts
  • Travel insights delivered direct to your inbox
  • Plus a free copy of The Silver Traveller magazine and much more!
Become a member
Already a member? Sign in
Ask an advisor
Trustpilot
Trustpilot

Who's travelling?

I'm looking for…

Facebook Instagram Twitter Youtube Linkedin
thumbnail_image009
CLIA_Logo_Regional_UK_Ireland-resized

©2024 Silver Travel Advisor, All Rights Reserved. ABTA: P8411. Silver Travel Advisor is a UK registered limited company. Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.

Silver Travel Advisor sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P8411. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.

Hays Travel Limited are registered in England and Wales with company number 01990682 and VAT number 193167195. Registered office: 25 Vine Place, Sunderland, Tyne & Wear SR1 3NA. Silver Travel Advisor is a trading name registered with company number 07408308 and VAT number 100952746. Registered office: Unit 13e, 92 Burton Road, Sheffield, S3 8BX. Email: service@silvertraveladvisor.com. Call 0800 412 5678. Opening hours: Monday to Friday 9am – 5pm & Saturday 10am – 4pm.

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, click here.

Come feel the love on a Princess cruise. You’ll enjoy the MedallionClass experience others simply can’t, and it’s exclusively for everyone. Visit incredible destinations and be involved in the best experiences around each one of them.

Experience more with Princess and connect effortlessly with the world around you, spend time away with loved ones, take a moment for yourself, and fall in love with your holiday of a lifetime, every time.

With over 20 years of experience, Wendy Wu Tours has mastered the art of creating exceptional, fully inclusive tours which showcase the very best of each destination.

Each tour is led by a world-class guide, who will highlight the very best of their homeland, and includes authentic cultural experiences so you are not just seeing the sights, but truly immersing yourself in local life.

Say hello to ease at sea. Ambassador’s purpose is simple: they want to inspire every guest to experience authentic cruising, effortlessly and sustainably. Passionate about protecting our oceans and destinations, their ships comply with the highest industry emission standards and there is no single-use plastic on board.

On your voyage, you will receive the warmest of welcomes from the Ambassador community as you sail upon the friendliest ships afloat.

This is a global co-operative co-owned by local partners using real local experts and guides, which supports local communities, environments and wildlife. It offers travellers quirky places to stay, activity holidays and learning experiences. Not In The Guidebooks gets travellers off the beaten track into local culture with day experiences and longer, immersive adventures.

From wild wellness breaks in Wales to painting in Portugal, sustainable adventures in Mauritius to food safaris in Brazil, this is immersive, exciting travel.

Seabourn’s five intimate ships carry guests to the heart of great cities, exclusive yacht harbours and secluded coves around the world, while two new purpose-built expedition ships will combine exhilarating adventures in remote destinations with the sophisticated amenities of the world’s finest resorts at sea.

From the luxury of all suite accommodations to complimentary fine wines and spirits, and a no tipping policy, Seabourn exemplifies the definition of travelling well.