Silver Travel Advisor understands the value of your personal information and we respect your right to privacy. We understand the trust you placed upon us by providing information online. We promise to use our best endeavours to keep your data safe and private, to make it easy for you to manage your data and never sell your data to third parties. Silver Travel Advisor Ltd. is a UK registered company (registration number: 7408308. VAT number: 100952746) and is the owner of the website www.silvertraveladvisor.com. Silver Travel Advisor Ltd. is committed to protect the personal data you provide to us and to process this data in accordance with this privacy policy, which sets out how we use and protect information that you give to us when you use the Site and also when giving us your data and information for emails.
For the purpose of The General Data Protection Regulation (Regulation EU 2016/679) (‘GDPR’), the data controller is Silver Travel Advisor Ltd., Unit 13e, 92 Burton Road, Sheffield, S3 8BX. If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to service@silvertraveladvisor.com.
We collect and store the following kinds of personal information you enter on our website:
In common with most websites, this website uses cookies to give you the very best user experience. By using our website, you agree that we can place cookies on your device. Cookies are files used by our website to collect information about your online activity. They can recognise your computer when you log on and can allow our website to store and remember your username and passwords. For websites you use regularly, this can save you time and improves your experience.
Your internet browser – the software you use to browse the web, for example Internet Explorer, Firefox, Chrome or Safari – will have built-in tools to help protect your personal information. Some tools help you to control the amount of personal information you put online; others allow you to wipe the details of sites you have visited, or searches you have made, from your computer.
We use Google Analytics to understand and analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.
To find out how to manage what cookies you allow, see your browser’s help section or your mobile phone manual. Or you can visit one of the sites below, which have detailed information on how to manage, control or delete.
www.aboutcookies.org
www.allaboutcookies.org
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.
Personal information submitted to us via this website will be used for the legitimate purposes specified in this privacy policy or in relevant parts of the website. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing in accordance with our Entry in the Register of the Data Protection Act 1998.
As a member of Silver Travel Advisor, you are able to write reviews, including the uploading of photos, participate on our Forum, receive newsletters, which contain information, competitions, adverts, discounts and links to other websites, enjoy special offers and discounts, and receive our free magazine and mini-guides.
We may use your personal information to:
If you enter your details in a prize draw, competition or a promotion we may ask for details of your address or phone number or email so that we can contact you and send you details of the competition or promotion or if we need to notify any winners. We do not share this data with the prize draw partner.
We may also use information held about you in the following ways:
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
Except as provided in this privacy policy, we will not provide your information to any third parties.
Personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
We are dedicated to maintain the security of all your data and to prevent unauthorized access through the implementation of appropriate technical measures, as far as is reasonably possible. Such security measures also include access restrictions, i.e. that data may be accessed only by a limited number of persons within Silver Travel Advisor.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password or user details with anyone. We will not ask you for your password except when you log in to the website.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. However data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Silver Travel Advisor uses a UK based company called Omniweb to send out email newsletters to our members and they securely store our members’ email addresses on their database. Omniweb are used by many other companies in the UK for sending out email newsletters.
We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you delete your account then all your personal information is deleted immediately.
You may instruct us not to process your personal data for marketing purposes by sending an email to service@silvertraveladvisor.com at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
Below are the rights you have over your information and how you can use them. However they may not apply if we are required by law to keep the information or if the information is relevant to a legal dispute.
When using our website you may click through to other websites through an advertisement, special offer or any other link. When doing this, this website’s privacy policy does not apply and the privacy policy and terms and conditions of that website apply. We can take no responsibility or liability for any information, cookies or information collected by these other sites. Please check their own privacy policies before you submit any personal data to these sites.
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.
©2024 Silver Travel Advisor, All Rights Reserved. ABTA: P8411. Silver Travel Advisor is a UK registered limited company. Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.
Silver Travel Advisor sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P8411. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.
Hays Travel Limited are registered in England and Wales with company number 01990682 and VAT number 193167195. Registered office: Gilbridge House, Keel Square, Sunderland, SR1 3HA. Silver Travel Advisor is a trading name registered with company number 07408308 and VAT number 100952746. Registered office: Unit 13e, 92 Burton Road, Sheffield, S3 8BX. Email: service@silvertraveladvisor.com. Call 0800 412 5678. Opening hours: Monday to Friday 9am – 5pm & Saturday 10am – 4pm.
For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, click here.
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