We collect and store the following kinds of personal information you enter on our website:
Your internet browser – the software you use to browse the web, for example Internet Explorer, Firefox, Chrome or Safari – will have built-in tools to help protect your personal information. Some tools help you to control the amount of personal information you put online; others allow you to wipe the details of sites you have visited, or searches you have made, from your computer.
To find out how to manage what cookies you allow, see your browser’s help section or your mobile phone manual. Or you can visit one of the sites below, which have detailed information on how to manage, control or delete.
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.
As a member of Silver Travel Advisor, you are able to write reviews, including the uploading of photos, participate on our Forum, receive newsletters, which contain information, competitions, adverts, discounts and links to other websites, enjoy special offers and discounts, and receive our free magazine and mini-guides.
We may use your personal information to:
If you enter your details in a prize draw, competition or a promotion we may ask for details of your address or phone number or email so that we can contact you and send you details of the competition or promotion or if we need to notify any winners. We do not share this data with the prize draw partner.
We may also use information held about you in the following ways:
In addition, we may disclose your personal information:
Personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
We are dedicated to maintain the security of all your data and to prevent unauthorized access through the implementation of appropriate technical measures, as far as is reasonably possible. Such security measures also include access restrictions, i.e. that data may be accessed only by a limited number of persons within Silver Travel Advisor.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password or user details with anyone. We will not ask you for your password except when you log in to the website.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. However data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Silver Travel Advisor uses a UK based company called Omniweb to send out email newsletters to our members and they securely store our members’ email addresses on their database. Omniweb are used by many other companies in the UK for sending out email newsletters.
We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you delete your account then all your personal information is deleted immediately.
You may instruct us not to process your personal data for marketing purposes by sending an email to [email protected] at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
Below are the rights you have over your information and how you can use them. However they may not apply if we are required by law to keep the information or if the information is relevant to a legal dispute.