The hotel is dated but well decorated and maintained throughout. Many of the guests had returned to the hotel on several occasions which reflects the good food, good service and close proximity to many shops and restaurants whilst far enough away to be quiet.
The pool area is rather small and the sunbeds drawn up in a regimented fashion. It would work well if it were not for the people who got up at 6 or 7am to put out their towels – Brits not Germans! – and then disappeared sometimes for most of the day, thus denying space to those who waned to use beds during the day.
The average age in the hotel was 70+ with just a few young people and a couple of toddlers. So ideal for the older generation who want to avoid noise and kids.
The hotel is one of a chain with another across the road, catering for families and AI, and another nicer hotel in Los Cristianos. Facilities in both are available with vouchers for meals – drinks need to be paid for.
A Spring hotel card can be obtained on-line which provides a 15% discount on extras – available in other Spring hotels immediately but not until the second visit in the Vulcano.
Rooms are clean and well maintained although dated. The balcony was small and not very private so susceptible to chain smoking neighbours – we had the misfortune of a cigar smoker for a week which ruled out use of the balcony during that time.
There are some XL rooms with large balconies with sun loungers – we were not aware that these were available – certainly not highlighted in the Thomson brochure. It might be better to book directly with the hotel and get a cheap flight at the same cost – the hotel provides free taxi transfers to those who book directly with them.
Food was very good with great variety and a carvery joint every night. Breakfasts were also good with omelettes cooked to order. The only negative was that this was the first hotel restaurant we experienced where you had to queue sometimes to get in but amazingly more often had to queue to get out!! Having produced the room card to get in the restaurant and then the door card to order wine etc, you have to queue to again produce evidence and sign the drinks bill which seems bureaucratic madness.
Overall, a great holiday and we will return to the Spring Hotel Vulcano.