Late on the way out, early on the return

1136 Reviews

Star Travel Rating

3/5

Review type

Airline

Location

Date of travel

September, 2024

Product name

British Airways

Product country

UK

Product city

London

Travelled with

Couple

Reasons for trip

Culture/Sightseeing

It’s a long time since we’ve flown short haul with British Airways in economy and having checked in and chosen our seats 24 hours beforehand, we arrived at Heathrow Terminal 3, in good time for our flight to Sofia.

As the school holidays had just finished, it was relatively quiet, and we were soon negotiating the self-service check-in process. It was pretty straightforward and after we’d scanned the boarding passes from our phone, the instructions showed us how to tag our bags. It was a little disconcerting having to press the button to send our cases off into the ether, or hopefully Bulgaria.

Security was similarly straightforward and having no business class lounge to retreat to, we found ourselves in The Evergreen Bar and Kitchen with an extortionately priced bottle of prosecco and a smoked salmon platter, four thin slices of a delicious rye bread and a reasonable portion of fish. I justified the cost as (a) I’d resisted travelling business class which was twice the price (b) we’d not paid to select seats in advance and (c) we’d travelled free to Heathrow using our Over 60s Oyster Card.

Unfortunately our flight at 3.20pm was delayed to the rather precise time of 3.49pm. The delays kept changing by the minute, but we eventually boarded with the captain announcing the good news that everyone was on board by 4pm, but unfortunately due to ‘weather’, we’d have to sit and wait for up to an hour for a tug! We assume he meant inclement weather as it was raining, but not that heavily.

We were sat across the aisle from each other half way down the plane in row 20 and eventually took off just over two hours late. We were served complimentary corn snacks and bottled water before offerings from the High Life Café trolley where a can of Pinot Grigio and a packet of crisps each, cost £18.

We landed at 10.15pm two hours late and arrived at our hotel, in need of a G&T only to find it didn’t have a bar. Not the best start to our holiday.

Having waited until 24 hours before the return flight to both check in and select our seats, I discovered I could have chosen them seven days before the flight. However, we got the same seats as on the outbound leg, just two rows behind.

We were not looking forward to the flight which was due to take off at 9pm, but after a slick check in, we only had time for a quick drink and a mooch in duty free, before boarding commenced. We then actually set off ahead of time, and landed in Heathrow 15 minutes early.

Helen Jackson

Join the club

Become a member to receive exclusive benefits

Our community is the heart of Silver Travel Advisor, we love nothing more than sharing ideas, inspiration, hints and tips between us.

Come feel the love on a Princess cruise. You’ll enjoy the MedallionClass experience others simply can’t, and it’s exclusively for everyone. Visit incredible destinations and be involved in the best experiences around each one of them.

Experience more with Princess and connect effortlessly with the world around you, spend time away with loved ones, take a moment for yourself, and fall in love with your holiday of a lifetime, every time.

With over 20 years of experience, Wendy Wu Tours has mastered the art of creating exceptional, fully inclusive tours which showcase the very best of each destination.

Each tour is led by a world-class guide, who will highlight the very best of their homeland, and includes authentic cultural experiences so you are not just seeing the sights, but truly immersing yourself in local life.

Say hello to ease at sea. Ambassador’s purpose is simple: they want to inspire every guest to experience authentic cruising, effortlessly and sustainably. Passionate about protecting our oceans and destinations, their ships comply with the highest industry emission standards and there is no single-use plastic on board.

On your voyage, you will receive the warmest of welcomes from the Ambassador community as you sail upon the friendliest ships afloat.

This is a global co-operative co-owned by local partners using real local experts and guides, which supports local communities, environments and wildlife. It offers travellers quirky places to stay, activity holidays and learning experiences. Not In The Guidebooks gets travellers off the beaten track into local culture with day experiences and longer, immersive adventures.

From wild wellness breaks in Wales to painting in Portugal, sustainable adventures in Mauritius to food safaris in Brazil, this is immersive, exciting travel.

Seabourn’s five intimate ships carry guests to the heart of great cities, exclusive yacht harbours and secluded coves around the world, while two new purpose-built expedition ships will combine exhilarating adventures in remote destinations with the sophisticated amenities of the world’s finest resorts at sea.

From the luxury of all suite accommodations to complimentary fine wines and spirits, and a no tipping policy, Seabourn exemplifies the definition of travelling well.