We had a family celebration holiday staying in this hotel. We were all on the top floor and had 2 rooms each with a balcony and also two adjoining rooms for the family with young children. The hotel was very good at making sure all our rooms were on the same floor and close together. Everything was ready for us when we arrived although it was well before the official check-in time. The rooms were all spacious, clean, with free bottled water and the balconies had a view over the pools and then to the sea. Just what we had hoped for when we booked.
Breakfasts were very good – a comprehensive buffet including curry, dim sum and Western dishes. And a good supply of fruit, cereals cakes etc. Eggs were cooked to order, fruit squeezed freshly and chocolate milk found when requested. The hotel was busy so the breakfast area was relatively crowded but we never had to wait to get a table and the buffet was regularly replenished. On our Golden Wedding morning they reserved us a special large table and, before my husband and I appeared, helped the family decorate it with balloons and flowers.
There were 3 main pools, one with a shallow shaded area for small children, one with a water slide, but as our grand children could swim we spent most of our time in the main large pool which never seemed crowded. We kept our belongings on sun beds in the shade under the trees between the pool and the beach. The beach was fine but jellyfish in the sea rather kept us out of that – on our one swim in it one minor jellyfish sting put us off rather though others were using it.
There were various activities for children during the day and balloon models were made for them every morning during breakfast. There was an Adventure Zone with indoor play activities which was good but as the weather was lovely most of the childrens’ time was spent in and around the water rather than on organised activities or in the Zone.
We had a snack lunch on our sun beds most days when we were at the hotel. As many in our party are vegetarian this meant a relatively limited choice but they were happy with it. Satay suited the rest of us. Icecreams were popular throughout the day (a choice of tubs from a cabinet by the bar).
We had one evening meal in each of the restaurants. An early evening meal in the Garden Cafe with the children – friendly service but a bit slow; and an adult evening meal in Sigi’s overlooking the beach – also a bit slow service but a pleasant place to sit and the food was good. Neither of the restaurants was busy so not sure why the slow service. We had several drinks on various days during “happy hour”. The beer was fine, the wine only a very limited choice of one red and one white, and the cocktails very weak. Pleasant to sit in the open air and watch the world go by, however.
For our other evening meals we went to the hawker stalls – about 10 mins walk after turning right as you come out of the hotel. These were excellent and we had a great time every evening with a wide choice of food for both the omnivores and the vegetarians. There is also a selection of shops close to the hotel as well as the hotel shop which sells souvenirs, water toys and “emergency supplies”.
The hotel made a cake for us for our party on the beach and did everything they could to help us all in every way – inflating helium balloons, blowing up children’s inflatable toys etc. We could not fault the staff and general care in the hotel in any way. We were delighted with our choice.