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Review: British Airways

Airline

Now just another no-frills airline

  • By SilverTraveller Ian.Waugh

    216 reviews

    Ribbon Ribbon Ribbon Ribbon

  • February 2017
  • Glasgow
  • Nice via Gatwick
  • Wife
  • Economy

305 people found this review helpful

BA Glasgow – Nice via Gatwick… booking process straightforward …chose not to pay to select pay to select seats – waited ‘till online check in opened 24hrs ahead of departure and was able to select aisle seats (my preference) for both legs of the flight for free. Was surprised to get a pre-flight message extolling the virtues of BA new relationship with M&S food that we can now buy onboard … no freebie coffee (your Java Republic coffee or Twinings tea now costs £2.30) nor snack biscuit any more on domestic/short haul flights … just as well I’d had my ‘quick start breakfast’ at HIX Glasgow Airport :-)…

Revised boarding system at BA gates 19-22 in Glasgow means less seating in the gate 21/22 area – and the ‘snake queue’ arrangement appears to have introduced an element of confusion for gate crew and passengers alike …very cheerful young Scouse lass welcomed us to the rear section of the ’plane…this two-thirds full flight departed on time … arrived on time only to disembark onto buses to be taken to domestic arrivals, where we had to exit and go back thru security to departures … now – where is the grumpy old men lounge?

More about Gatwick … couldn’t get a good enough O2 data signal in departures for internet access, so connected to ‘Gatwick FREE WiFi’ … but no ‘sign in’ option appeared so still no internet access…. do u need to pay for lounge access to get decent service here? Beginning to look like it!

In anticipation of no included snack or drink on the Gatwick-Nice leg, settled for a Boots ‘meal deal’ of (in this case) sandwich, fizzy water and crisps.

305 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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Other Members' Thoughts - 3 Comment(s)

  • discerning-traveller
    almost 5 years ago
    I quite agree, especially as they are 'British' airways - not flying the flag for 'Great' Britain! Unlike Singapore Airlines who, in my opinion, go the extra mile to impress
  • Ian.Waugh
    almost 5 years ago
    Hi d-t .. they may well have the 'worlds favourite advertising' but would be surprised if they are still in the running as 'worlds favourite airline' - more's the pity :-(
    It's a bit much if you have to pay business class to get any decent level of service on a 'national' airline - either onboard, or in their own terminal building.
  • discerning-traveller
    almost 5 years ago
    I've never been quite sure how BA earned their reputation of worlds favourite advertising. Or was it just clever marketing?!