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Best Western Plus Pleasanton Inn

1 Reviews

Star Travel Rating

5/5

Review type

Accommodation

Location

Date of travel

Oct, 2012

Product name

Product country

Product city

Travelled with

Husband

Reasons for trip

Personal / family celebration

Recently stayed a few days with my husband at Best Western, Pleasanton, CA. Then he returned meaning I was there on my own for over a week. During the time I never felt 'vulnerable' through being alone because all the staff were so very friendly, respectful and helpful. The breakfasts were plentiful with enough variety to please anyone, warm or cold choices. The attendant Karen was a delight to meet every morning but one morning when she was not on duty, there was a little 'glitch' about breakfast products. I only mentioned this to the manager, as I wanted to commend the excellent service from Karen. He could not have been more listening and caring, which is a rare quality to find in a huge concern like this hotel. I will go there again when I can.

Filia

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