The Merchants House

Star Travel Rating


Review type



The Merchants House

Date of travel

June, 2017

Product name

Product country

Product city

Travelled with

On your own

Reasons for trip

Personal / family celebration

Hotels are not common in Frome unless they are also pubs, so this “boutique” B&B seemed the best option.

The good points:
– Very well positioned near the centre of town, the house is a beautiful Grade II listed building with delightful gardens, antiques and wooden floors.
– The tea tray had real coffee, different teas and milk kept in a fridge just outside the room.
– It was very quiet at night
– The bed in my room (Sunflower) was very comfortable and there was a stylish shower/wet room.
– Breakfast was lovely if you like a cold compilation – breads, pastries, cheese, hams and fresh fruit salad with yoghurt.
– the owner (Gina) was very kind and helpful
– there is off road parking available
– the bathroom offered a range of products
– Free wifi

The not so good:
– My room had no key, so you might be concerned (probably unnecessarily) about security and safety at night from other guests/family
– The tea was not replenished for my second night, and the coffee pot not washed although the bed was made.
– Breakfast did not appear to offer hot options e.g. eggs and bacon
– Breakfast was not served until rather late (after 9 am)
– the soundproofing from downstairs was poor so I heard conversations and a baby crying
– it seemed very expensive for a B & B despite the pleasant surroundings and facilities as unlike a hotel where guests are important at all times, I felt rather like an unwelcome relative during the day/evening as family life went on
– Frome itself is very hilly and this B & B had rooms upstairs, so not very good for less mobile guests

Jackie Sherman

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