Rhinefield House Hotel

Star Travel Rating

3/5

Review type

Accommodation

Location

Rhinefield House Hotel

Date of travel

June, 2017

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Product country

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Travelled with

Friend(s)

Reasons for trip

Great building, lovely views, good gardens, comfortable rooms and excellent restaurant. Unfortunately all let down by poor accessibility if you have mobility issues. Not surprisingly the original old house isn’t the easiest to navigate, but the newer wings, containing the majority of the rooms, are a nightmare. Only one ‘accessible’ bedroom with a walk in shower, and it is about as far as is possible from the reception and restaurants, involving 1 ramp and 3 small lifts (1 of which wasn’t working during our stay). You need to allow about 15mins to get to breakfast. In addition it is an ‘executive’ room, rather than a standard room, so there is a supplement to pay. Surely a full accessibility assessment should be carried out to make the whole hotel more wheelchair friendly. There are only 2 Blue Badge parking spaces in front of the hotel, but then again that is obviously not the market they are interested in.

Footsore

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