Leeds Castle has made great effort to improve disabled access. There is a £3 reduction on the entry price for disabled visitors and carers are free. There are disabled parking places by the ticket office and there is a special vehicle to take disabled visitors to the house. The land train is not suitable for wheelchairs. Electricity scooters are available for use in the grounds but not the house. There is 45m of cobbles over the drawbridge to the Gatehouse. This is fully accessible.
There are wheelchairs that can be used in the house, although only two wheelchair users can be in the house at the same time. There is disabled access up a ramp from the grounds into the Heraldry room. From here there is a wheelchair lift to the main visitor route around the castle. The ground floor, which is the more interesting, is accessible to wheelchair users but not the upstairs rooms. There is a short film showing these rooms. Electric mobility scooters are not allowed in the house.
The audio tour is available at a reduced rate for disabled visitors and hands free headphones are available for visitors with walking aids.
The shop is fully accessible to wheelchair users. There is easy access to the Fairfax Hall Restaurant from Fairfax Courtyard. There is a small staircase down to the bar.
Most of the paths around the grounds and estate are wheelchair friendly although Lady Baillie’s garden is reached down a steps. The maze and grotto are not accessible. The Black Swan ferry boat can take up to three wheelchairs.
There are accessible toilets at the main entrance, by the shop which is near the castle entrance and on Stable Hill, near the knight’s Realm Playground.