Hotel Vila Lumbung

1 Reviews

Star Travel Rating

1/5

Review type

Accommodation

Location

Date of travel

Aug, 2012

Product name

Product country

Product city

Travelled with

Wife

Reasons for trip

Relaxation

I have been to a couple of four and five star hotels before and I was told that Vila Lumbung Hotel is a four star hotel but this is not what I was expecting. Rooms are very old and dirty, towels and bed sheets are for a million years ago and above all this hotel is not safe at all! The first day we arrived here, we put a lot of cash in the safety box of our room and after 4-5 days we realized that we have been robbed, the worst part is that this hotel is not taking the responsibility for what has happened and just asked us to talk to the police! Unprofessionalism of the manager was even more upsetting. We were told by the hotel's staff that we are not the first couple that has been robbed and I believe we are not the last. I thought people have the right to know about my story before choosing the hotel. I have the police report to confirm my story.

Masou

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