Hotel Monaco

1 Reviews

Star Travel Rating


Review type



Date of travel

Mar, 2011

Product name

Product country

Product city

Travelled with


Reasons for trip

Personal / family celebration

We stayed at the Hotel Monaco, one of our favorite San Francisco places, in March 2011 during the St Patrick’s Day week. While there, my sister entrusted me with a family ring to bring home for my son’s wife. We deposited the ring in our room safe, room 704 – and promptly forgot about it. Only after we’d returned home to Vancouver for a day or so did I remember the ring.

Horrors! It was my job to take care of it and now I had to find some way to retrieve it.

The celebratory weekend was just beginning; I knew the staff would be busy. Nevertheless, I called and tried to explain my dilemma. I was suspicious when I was transferred to Housekeeping, but I did understand that no one could search the room safe when the room was occupied. I tried to give a full description of the ring and box and continued calling each day.

Jackie and Tony of the Housekeeping staff, as well as the manager Kristin, were unfailingly courteous. I realized I was calling in an especially busy time, but I continued calling and the staff soon recognized my voice and my mission. Days later, to my delight, they found the ring – and quickly and efficiently arranged to send it to me. It arrived by Fedex in good condition in no time, even though it would have to go through customs at the border.

I am enormously grateful for this service and for the staff’s consideration. The ring is safely with its new owner and I am content.


Join the club

Become a member to receive exclusive benefits

Our community is the heart of Silver Travel Advisor, we love nothing more than sharing ideas, inspiration, hints and tips between us.

Come feel the love on a Princess cruise. You’ll enjoy the MedallionClass experience others simply can’t, and it’s exclusively for everyone. Visit incredible destinations and be involved in the best experiences around each one of them.

Experience more with Princess and connect effortlessly with the world around you, spend time away with loved ones, take a moment for yourself, and fall in love with your holiday of a lifetime, every time.

With over 20 years of experience, Wendy Wu Tours has mastered the art of creating exceptional, fully inclusive tours which showcase the very best of each destination.

Each tour is led by a world-class guide, who will highlight the very best of their homeland, and includes authentic cultural experiences so you are not just seeing the sights, but truly immersing yourself in local life.

Say hello to ease at sea. Ambassador’s purpose is simple: they want to inspire every guest to experience authentic cruising, effortlessly and sustainably. Passionate about protecting our oceans and destinations, their ships comply with the highest industry emission standards and there is no single-use plastic on board.

On your voyage, you will receive the warmest of welcomes from the Ambassador community as you sail upon the friendliest ships afloat.

This is a global co-operative co-owned by local partners using real local experts and guides, which supports local communities, environments and wildlife. It offers travellers quirky places to stay, activity holidays and learning experiences. Not In The Guidebooks gets travellers off the beaten track into local culture with day experiences and longer, immersive adventures.

From wild wellness breaks in Wales to painting in Portugal, sustainable adventures in Mauritius to food safaris in Brazil, this is immersive, exciting travel.

Seabourn’s five intimate ships carry guests to the heart of great cities, exclusive yacht harbours and secluded coves around the world, while two new purpose-built expedition ships will combine exhilarating adventures in remote destinations with the sophisticated amenities of the world’s finest resorts at sea.

From the luxury of all suite accommodations to complimentary fine wines and spirits, and a no tipping policy, Seabourn exemplifies the definition of travelling well.