On my families way back from iloilol I booked a room at the citystate hotel in Manila, bad choice! When we got to the hotel it was NOT what we expected. The staff was very unfriendly and the room well, let’s just say I had better quarters when I was in the army in Vietnam. Having stayed at the Kimberly Hotel a few years ago I called hopping a room might be had. I was told earlier in the month they would be full up .
Well, when I called the lady at the desk said they are full but they can make a room for me and my family for the time I needed before our flight back to Chicago. When we got to the hotel they took our luggage and gave us a room at a discount! They had the room ready in a few minutes and when I tried the TV and the picture was not good they had a man come up within minutes to fix it. The manager came to the room after we got in and checked to see if everything was OK with us and we got a comp, breakfast for the length of our stay. They made me and my family feel welcome and have been very friendly since our arrival. This hotel WILL BE the place for me to stay when ever I am in manila.
You will be glad you gave this hotel a try!!!!