Francis Hotel Bath

Star Travel Rating

4/5

Review type

Accommodation

Location

Francis Hotel Bath

Date of travel

March, 2016

Product name

Product country

Product city

Travelled with

Husband

Reasons for trip

It dates back from the 18th century and in the 19th century these seven town houses were joined together sympathetically to make 98 bedrooms. It is very tastefully decorated with a blend of modern and traditional quite stunning and impressive. The staff are extremely attentive and welcoming. They have limited parking spaces at £15 per night but free to disabled badge holders. Within 5 minutes you are in the centre with all the shops and a walk away from the Baths and attractions.

Our room was very smart and comfortable, the pillows were delightful and the bed comfortable. Chocs on our pillows, bar of chocolate on the dressing table and being Easter weekend we had a small chocolate Easter Bunny on each bedside table, nice touch. At approx 7.30pm a small platter with a large strawberry and two small cakes were delivered to our room. The bathroom was large, no bath but a large walk in shower with a Perspex mural of The Roman Baths on the shower wall, very designerish.

Breakfast was extensive cold buffet and a hot food menu cooked as you wished. My scrambled egg and smoked salmon was delicious.

My gripe was that our room was not cleaned sufficiently which I told the manager about. A hospitality glass was dirty, bedroom carpet was not hoovered properly and dirty skirting boards in the bathroom. One of the cubicles in the ladies public loos had its lock totally missing – just a hole. And also dirty skirting boards.

The public rooms were spotless but it fell down on the behind the scenes places. The phrase “all smoke and mirrors” came to mind.

spevick

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