DoubleTree by Hilton Reading M4 J10

Star Travel Rating

4/5

Review type

Accommodation

Location

DoubleTree by Hilton Reading M4 J10

Date of travel

Jan, 2012

Product name

Product country

Product city

Travelled with

Adult family

Reasons for trip

Relaxation

Looks good from the outside & there is plenty of parking. Staff at reception were efficient & helpful, in fact I found all the staff wherever we encountered them (bar, restaurant etc.) to be really helpful, polite & a good sense of humour. The bar staff & reception were very helpful in pointing out things to do in the area. The whole hotel looks very clean & well maintained. The twin room we had was quite small but it did the job & was reasonably well equipped (safe, hairdryer, tv, tea & coffee making facilities etc.) Free Wi-Fi was available & that was a major plus for me. The bedding was clean. although the sheet covering the mattress has two holes in it which was pretty poor, but being crisp & clean was more important to me. The mattress itself was very firm, which I didn't like but it probably more a matter of preference. The room was very quiet, I never heard any noise from outside or the rest of the hotel. To give an idea of the overall standard of the rooms it very much reminded me of a Premier Inn (although I think Prem Inn beds are more comfortable). Probably the biggest issue for me was that the whole hotel felt chilly, rather than warm & cosy. When I mentioned this to the staff they very promptly responded with a heater for our room but to sit in the bar or the restaurant for breakfast meant wearing a fleece. Breakfast was good quality, plentiful & a reasonable choice. Shame really about the cold because the staff were so lovely & tried really hard to make this a great place to stay.

Very handy for Windsor Castle & Eton if you have your own car.

Make sure you know where you're going the old fashioned way with a map. My Sat Nav told me I was there whilst I was still on the M4.

Steve Aldridge

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