Crewe Hall Spa Hotel

27 Reviews

Star Travel Rating

2/5

Review type

Accommodation

Date of travel

December, 2022

Product name

Hotel

Product country

uk

Product city

Crewe

Travelled with

Solo traveller

Reasons for trip

Relaxation/Wellness

Beautiful historic Jacobean mansion in impressive grounds. New modern buildings to house bedrooms function rooms and a spa which have been thoughtfully added. The bedroom I was in was an accessible bedroom and was comfortable and quiet. The booking in processes is long and tedious especially if you can`t stand for very long. The lounge near reception was very busy serving pre booked afternoon tea but I did manage to get a sandwich and tea in there. (£12 for salmon sandwich and cup of tea) The walk to the bedrooms, brasserie for breakfast and spa facilities is long and this is not made clear when booking. There is a lift to go down one floor to the bedrooms so no stairs involved but it is a hike to get anywhere. The spa facilities were good, pool jacuzzi sauna and steam room, treatments can be booked. The breakfast is buffet style which is fine but don`t bother with the brasserie for lunch or booking an evening meal. The food is awful and the price expensive. I ordered soup no choices only tomato which was so thick I could not eat it, a cheese and pickle sandwich as that is all they had left. It really was poor with tiny bits of grated cheese and masses of pickle. Wilted sad lettuce and a luke warm `hot` chocolate this cost £18.
After such a poor lunch I cancelled my evening booking and made do with a coffee and biscuit in my room.
the grounds are nice and will be more impressive in the summer when a drink on the courtyard would be lovely.

Christine Reid

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