ClubHotel Riu Papayas

6 Reviews

Star Travel Rating


Review type



Date of travel

October, 2017

Product name

Product country

Product city

Travelled with


Reasons for trip


My enduring memory of the holiday at Riu Papayas is the constant cigarette smoke everywhere except the restaurant where the hotel is forced by law not to allow smoking. Everywhere else smokers are prioritised by the hotel with non-smokers exiled to the worst possible seating, in part actually surrounded by smokers, part in the exiled pool bar area where, during shows, we were also interrupted by the laughing and shouting of the bar staff and their constant trips to and from their supply room. There was nowhere where one could sit and enjoy a drink without enduring smoke from cigarettes and cigars blown into your face even when you sat in a “non-smoking area” – one example is the so-called no-smoking Dunas bar area,

The hotel itself is really nice, a good standard and recently refurbished. Service throughout is excellent at all levels. The food is good and varied although sometimes cold – special diet requests were responded to positively. Afternoon snacks are awful and seem to consist of leftover burgers and hot dogs from lunch – one experience was enough to avoid this completely.

Drinks were the usual AI quality and we went out on a number of occasions for drinks of a standard that we are accustomed to. It would have been nice to have international brands provided with some discount. It was nice to have bottles of water provided at the Dunas bar.

The room we had was small with limited storage space. It was bright, clean and well maintained. The safe was free, no deposit required. There is a strange opaque panel between bathroom and room which means you cannot leave any light on in the bathroom overnight. Also, ANY sound in the bathroom is heard in the room, so no privacy.

The hotel is situated a little out of town but within reasonable walking distance of shopping centres etc. Playa del Ingles was disappointing – for example, we struggled to find good restaurants to break the monotony of the hotel diet.

The pool area is OK and kept tidy and clean. Non-smoking areas would have been helpful. Towels go out with the breaking of dawn and no attempt is made to dissuade people from putting out towels and only using the sunbeds for a few hours in the day. Sun brollies are limited but there are areas where a canopy can be spread out to provide shade – we still have no idea who decides this can be done.


Join the club

Become a member to receive exclusive benefits

Our community is the heart of Silver Travel Advisor, we love nothing more than sharing ideas, inspiration, hints and tips between us.

Come feel the love on a Princess cruise. You’ll enjoy the MedallionClass experience others simply can’t, and it’s exclusively for everyone. Visit incredible destinations and be involved in the best experiences around each one of them.

Experience more with Princess and connect effortlessly with the world around you, spend time away with loved ones, take a moment for yourself, and fall in love with your holiday of a lifetime, every time.

With over 20 years of experience, Wendy Wu Tours has mastered the art of creating exceptional, fully inclusive tours which showcase the very best of each destination.

Each tour is led by a world-class guide, who will highlight the very best of their homeland, and includes authentic cultural experiences so you are not just seeing the sights, but truly immersing yourself in local life.

Say hello to ease at sea. Ambassador’s purpose is simple: they want to inspire every guest to experience authentic cruising, effortlessly and sustainably. Passionate about protecting our oceans and destinations, their ships comply with the highest industry emission standards and there is no single-use plastic on board.

On your voyage, you will receive the warmest of welcomes from the Ambassador community as you sail upon the friendliest ships afloat.

This is a global co-operative co-owned by local partners using real local experts and guides, which supports local communities, environments and wildlife. It offers travellers quirky places to stay, activity holidays and learning experiences. Not In The Guidebooks gets travellers off the beaten track into local culture with day experiences and longer, immersive adventures.

From wild wellness breaks in Wales to painting in Portugal, sustainable adventures in Mauritius to food safaris in Brazil, this is immersive, exciting travel.

Seabourn’s five intimate ships carry guests to the heart of great cities, exclusive yacht harbours and secluded coves around the world, while two new purpose-built expedition ships will combine exhilarating adventures in remote destinations with the sophisticated amenities of the world’s finest resorts at sea.

From the luxury of all suite accommodations to complimentary fine wines and spirits, and a no tipping policy, Seabourn exemplifies the definition of travelling well.