Best Western Queens Hotel

41 Reviews

Star Travel Rating


Review type


Date of travel

July, 2017

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Reasons for trip

Culture / Sightseeing

“Queens hotel Perth”:

We found this three star city centre Hotel to be very conveniently located. It is close to Perth’s Main railway station, next door to the Bus Station and a taxi rank. It also has an onsite free residents car park. The River Tay is just a short stroll away, as is the main shopping and restaurant area of Perth.

We stayed at the hotel for two nights. On arrival, as we walked into the hotel, my first impression was that although it was clean and tidy, it looked dated and in need of a refurb and I found this to be the case throughout the hotel.

Reception staff were friendly – we found throughout our stay all the staff to be friendly and helpful, indeed the staff are a real asset to this hotel.

The bedrooms in this hotel are located on the second floor and above. The ground floor accommodates, reception, the bar and the entrance to the Leisure Centre. The first floor houses the restaurant areas.
There is lift access throughout, although we found the lifts to be small, two people of average build with two small cases were just enough for the lifts. I am not sure if the lifts would be wide enough to accommodate a wheelchair user and carer.

Our twin bedded room on the second floor was clean, tidy, but small, we could have done with a larger room. There was just adequate wardrobe space. The brown wooden furniture was large and highly polished. There was a hairdryer and trouser press, . The tea and coffee making facilities had the addition of some lovely complimentary shortbread. We found the beds comfortable. Despite facing the main road and the fact we had the window open, the room was quiet, we were not disturbed by noise.

The bathroom was clean with a good supply of towels and a rubber bath mat (though the rubber bat mat was not particularly good at adhering to the bath) Toiletries were provided in bottles fixed to the wall. The bathroom, like the bedroom was small and we felt it was badly planned out. It had a shower with a semi fixed shower screen fixed over the bath. The bath and semi fixed shower screen were located so close to the toilet, it was impossible to turn on and off the bath taps unless you climbed into the bath first, likewise the plug could not be put in the bath or taken out of the bath until you were In it. Once in the bath, we found there to be a good supply of hot water and the shower worked well.

We didn’t eat Evening meals at the hotel but we did eat breakfast. The breakfast room on the first floor was spacious, the tables were dressed in crisp white linen, cutlery and plates were sparkling clean. Service was good. Guests helped them selves to food from the buffet, we found the buffet food tasted good but lacked variety. A cooked breakfast was also included and we found this to be tasty. Tea and coffee was brought to the table.

We had a drink in the bar one evening, we found it comfortable, staff were friendly, there was a good choice of beers, wines and spirits and prices were competitive.

The hotel has the benefit of its own leisure centre – pool sauna and gym which we didn’t have time to use.

Overall this hotel is conveniently located , has nice staff, the breakfasts we found to be ok, the rooms are small but clean and tidy and the hotel needs a refurb. In my opinion wheelchair users may struggle here.

Pamela Walker

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