Best Western Premier Kaiserhof-Wien

1 Reviews

Star Travel Rating


Review type



Date of travel

Mar, 2013

Product name

Product country

Product city

Travelled with


Reasons for trip


We have been looking for "our hotel" in Wien for the last year as we live just far enough away from that beautiful city that a dash in a day isn't really practical, and we need a place to stay the night. Well, we just found it, a hotel that gives the level of service that I have not seen since the time of my elegant grandmother, who always stayed at the best hotels..The hotel itself is elegant without that veneer of nouveau riche that never quite makes the grade..The service is friendly, intelligent and immediate. We were greeted by a witty and friendly multilingual receptionist, and a smiling gentlemanly person arrived immediately for the bags, something one no longer sees often. The room was, again , naturally elegant, with all services provided for that I usually no longer see, from a tea service, rare in Europe, to the wonderful stretch cord if needed for a little handwashing, to beautiful sculpted towels, a big square of chocolate on the pillow etc.. There was also a sauna and steam room, free of charge with tisanes and bathrobes etc included, next to the excercise room, which had apples and dextrose available for those who needed it. The bar library had books in several languages, and interesting ones as well. Every corner was spotlessly clean and every person we met immediately and genuinely friendly. I began to wonder if the staff had shares in the hotel, as they treated us with proprietary pride in the place as if we were welcomed into their home. From the sweet person who did the chambermaid service to the desk staff, all were amusing, kind and delighted we liked the hotel, their hotel. This was more the service one occasionally finds in a 5 star, and not always. Highly recommended. If you come with the usual courtesy… that travellers sometimes forget as well…, you will feel warmly welcome here and at ease. The location is excellent, central but quiet, and near both tram and the central Karlplatz metro station. The famous Secession building is 5 minutes walk as are several other museums.


Join the club

Become a member to receive exclusive benefits

Our community is the heart of Silver Travel Advisor, we love nothing more than sharing ideas, inspiration, hints and tips between us.

Come feel the love on a Princess cruise. You’ll enjoy the MedallionClass experience others simply can’t, and it’s exclusively for everyone. Visit incredible destinations and be involved in the best experiences around each one of them.

Experience more with Princess and connect effortlessly with the world around you, spend time away with loved ones, take a moment for yourself, and fall in love with your holiday of a lifetime, every time.

With over 20 years of experience, Wendy Wu Tours has mastered the art of creating exceptional, fully inclusive tours which showcase the very best of each destination.

Each tour is led by a world-class guide, who will highlight the very best of their homeland, and includes authentic cultural experiences so you are not just seeing the sights, but truly immersing yourself in local life.

Say hello to ease at sea. Ambassador’s purpose is simple: they want to inspire every guest to experience authentic cruising, effortlessly and sustainably. Passionate about protecting our oceans and destinations, their ships comply with the highest industry emission standards and there is no single-use plastic on board.

On your voyage, you will receive the warmest of welcomes from the Ambassador community as you sail upon the friendliest ships afloat.

This is a global co-operative co-owned by local partners using real local experts and guides, which supports local communities, environments and wildlife. It offers travellers quirky places to stay, activity holidays and learning experiences. Not In The Guidebooks gets travellers off the beaten track into local culture with day experiences and longer, immersive adventures.

From wild wellness breaks in Wales to painting in Portugal, sustainable adventures in Mauritius to food safaris in Brazil, this is immersive, exciting travel.

Seabourn’s five intimate ships carry guests to the heart of great cities, exclusive yacht harbours and secluded coves around the world, while two new purpose-built expedition ships will combine exhilarating adventures in remote destinations with the sophisticated amenities of the world’s finest resorts at sea.

From the luxury of all suite accommodations to complimentary fine wines and spirits, and a no tipping policy, Seabourn exemplifies the definition of travelling well.