A great view of the opera house from the terrace

1047 Reviews

Star Travel Rating

3/5

Review type

Accommodation

Location

Date of travel

June, 2023

Product name

Grand Opera Hotel

Product country

Georgia

Product city

Kutaisi

Travelled with

Couple

Reasons for trip

Culture/Sightseeing

It was 7pm when we arrived for an overnight stay at the Grand Opera Hotel in Kutaisi, Georgia’s third-most populous city. The check in was cursory with no folder for the key card, the Wi-Fi code was just given verbally and there was no explanation about the facilities or meal times.

Our room 103 on the first floor was relatively small with a large, but comfortable bed dominating the space. There were bedside tables and lights with good charging points, but as the key card operated power, we could only charge when in the room. There was a fully stocked mini bar, complimentary water and tea and coffee making facilities. The combined wardrobe, shelving and suitcase rack was all open plan, but there was no safe.

The bathroom was in proportion to the room, with enclosed really powerful shower, a huge basin, lots of complimentary toiletries, slippers, plenty of hooks and rails for hanging towels and a good hairdryer/mirror combination.

Wi-Fi was good, but when we returned to the room in the evening and couldn’t get the AC off, we rang reception who switched it off centrally.

The hotel was well located in the middle of town and although there were nearby restaurants, we chose to eat in, as by the time we’d showered and changed it was getting late, and we wanted to use the Wi-Fi. The third-floor bar/restaurant had a covered terrace with good views of the town and the statues on the roof of the next-door opera house. In the absence of local beers, we ordered a couple of Coronas before opting for a bottle of red as there was no white available. There was no wine list, but two options were brought out for us to look at: a Saperavi at 50 Lari (£15) and another more expensive one. Chicken tacos were unavailable, but the waitress suggested the house Cesar salad, which was actually a cooked and sliced warm chicken breast served with a salad. Perhaps because of the vista, the terrace attracted several non-resident guests for a variety of evenings – dates, parties, coffee etc.

Breakfast was available from 8am in a rather dark basement restaurant, which was a shame as it would have been lovely on the terrace. There were juices, coffee served (although it would have been easier to help ourselves), cereals and yoghurt. The only fruit was a basket of relatively unripe whole fruits, and by the time I’d peeled a kiwi, there wasn’t much left. Along with cold meats, cheese, breads and salads there were a couple of hot dishes including frankfurter style sausages, scrambled egg, and rice. Unfortunately we were the only guests, and had the full attention of two young waitresses who watched our every move and mouthful with a beady eye.

Although we were there only a short time, the lift service was erratic and didn’t work twice: the first time when we visited the third floor bar, and the following day on leaving when we had to ask for help with our bags.

Whilst the hotel was fine for an overnight stay, I wouldn’t recommend it for longer.

Helen Jackson

Join the club

Become a member to receive exclusive benefits

Our community is the heart of Silver Travel Advisor, we love nothing more than sharing ideas, inspiration, hints and tips between us.

Come feel the love on a Princess cruise. You’ll enjoy the MedallionClass experience others simply can’t, and it’s exclusively for everyone. Visit incredible destinations and be involved in the best experiences around each one of them.

Experience more with Princess and connect effortlessly with the world around you, spend time away with loved ones, take a moment for yourself, and fall in love with your holiday of a lifetime, every time.

With over 20 years of experience, Wendy Wu Tours has mastered the art of creating exceptional, fully inclusive tours which showcase the very best of each destination.

Each tour is led by a world-class guide, who will highlight the very best of their homeland, and includes authentic cultural experiences so you are not just seeing the sights, but truly immersing yourself in local life.

Say hello to ease at sea. Ambassador’s purpose is simple: they want to inspire every guest to experience authentic cruising, effortlessly and sustainably. Passionate about protecting our oceans and destinations, their ships comply with the highest industry emission standards and there is no single-use plastic on board.

On your voyage, you will receive the warmest of welcomes from the Ambassador community as you sail upon the friendliest ships afloat.

This is a global co-operative co-owned by local partners using real local experts and guides, which supports local communities, environments and wildlife. It offers travellers quirky places to stay, activity holidays and learning experiences. Not In The Guidebooks gets travellers off the beaten track into local culture with day experiences and longer, immersive adventures.

From wild wellness breaks in Wales to painting in Portugal, sustainable adventures in Mauritius to food safaris in Brazil, this is immersive, exciting travel.

Seabourn’s five intimate ships carry guests to the heart of great cities, exclusive yacht harbours and secluded coves around the world, while two new purpose-built expedition ships will combine exhilarating adventures in remote destinations with the sophisticated amenities of the world’s finest resorts at sea.

From the luxury of all suite accommodations to complimentary fine wines and spirits, and a no tipping policy, Seabourn exemplifies the definition of travelling well.