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Review: Air Canada


Travelling transatlantic in a Covid-19 world

  • By SilverTraveller Barbaraclucas

    4 reviews

  • September 2020
  • London Heathrow
  • Montreal, Canada
  • Your husband, wife or partner
  • Economy

271 people found this review helpful

We have just returned from our Daughter’s wedding in Montreal. We had to fly Air Canada as they were the only airline offering direct flights to Montreal. We usually travel from Manchester as we live in Lancashire, however flights from Manchester flew via Frankfurt, which we did not want, so we drove to Heathrow Airport. Canada is closed to tourists at present, so we had to show birth certificates, wedding certificate and a copy of our daughter’s Canadian passport at check in. When we set out we had no idea whether we would be admitted into Canada. Well we made it. On the outbound flight there were 21 passengers on the plane and slightly more on the return. The cabin crew were very good. However, food is awful – a cold meal with no choice and no special dietary needs. By chance, I discovered that Air Canada have the menu available a week before the flight, so I bought a meal deal at Heathrow Airport departures, On the outbound flight it was feta and chickpea salad. The return flight was aubergine parmesan [like vegetable lasagne], which the cabin crew apologised for as it is supposed to be served hot. I had eaten a substantial lunch prior to travelling to Montreal Airport.

Should you travel long haul please check the meal situation as I think we encountered the norm. As so few people are travelling you get through Border control and security safely and quickly. Do not be afraid to travel.

271 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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Other Members' Thoughts - 2 Comment(s)

  • Barbaraclucas
    about 1 year ago
    ESW the food situation is purely down to Covid regulations I believe. A cabin crew member admitted to us that the aubergine parmesan should be heated, but they are not allowed to. I also know the airline can't provide special dietary requirements as they apologised to a man for not having a Kosher meal and my husband didn't get a Diabetic meal. I believe that this meal situation is not just restricted to Air Canada
  • ESW
    about 1 year ago
    What a disappointing comment about the food. We have used Air Canada in the past and were always very impressed by them. Perhaps it is a reflection of the times and the economics of flying in a Covid-19 world?