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Coronavirus – Information and Updates

Given the disruption that Coronavirus (Covid-19) is currently causing worldwide, many of you will be concerned regarding your existing holiday, cruise and travel plans. Please find below a selection of links to help navigate the current situation.

We and our travel partners are monitoring the situation carefully, and we recommend you check the official UK Government website Foreign travel advice – GOV.UK (www.gov.uk)

There continue to be changes to planned travel schedules and cruises. If you are travelling independently we strongly recommend you check the advice issued by the Foreign & Commonwealth Office (FCDO).

Any decision whether to operate a trip, cancel or make any changes will always be made in the interest of customers’ safety and security.

As always, make sure you have appropriate travel insurance in place from the time of booking and check the scope of your cover.

For up to date advice on symptoms, how to protect yourself from the virus and what to do if you think you have caught the virus, click on this NHS site.

For up-to-date news on the virus and the UK government’s response, follow the BBC News.

For the latest Foreign Office Advice about travel overseas

Department of Health updates on the virus

ABTA Advice for customers

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©2024 Silver Travel Advisor, All Rights Reserved. ABTA: P8411. Silver Travel Advisor is a UK registered limited company. Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.

Silver Travel Advisor sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P8411. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.

Hays Travel Limited are registered in England and Wales with company number 01990682 and VAT number 193167195. Registered office: Gilbridge House, Keel Square, Sunderland, SR1 3HA. Silver Travel Advisor is a trading name registered with company number 07408308 and VAT number 100952746. Registered office: Unit 13e, 92 Burton Road, Sheffield, S3 8BX. Email: service@silvertraveladvisor.com. Call 0800 412 5678. Opening hours: Monday to Friday 9am – 5pm & Saturday 10am – 4pm.

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, click here.

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